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FAQs

How do you help people who are getting out of prison find safe housing?

We help you find a safe, supportive place to live as you return to the community after prison. Our team guides you through every step, making sure you have a comfortable home and access to resources that help you adjust and move forward in life.

What kind of support do you offer besides housing?

We offer you support beyond just housing. This includes help with finding a job, connecting with counselors, learning life skills, and guiding you toward local resources. Our goal is to give you the tools you need for a fresh start.

How long can you stay in your housing after leaving prison?

You can stay in our housing as long as you meet the requirements and follow our guidelines. We work with you to make sure you feel secure and supported during your transition, whether you need short-term or longer-term housing.

Can you help if you have special needs or health problems?

We help you if you have special needs or health problems by connecting you with the right support and resources. Our team listens to your concerns and works to make sure you have what you need to live safely and comfortably.

Do you offer housing for both men and women coming out of prison?

Yes, we offer housing for both men and women leaving prison. You will find support and a safe place to live no matter your background. Our team works to meet your needs and help you make a new start.

Where are your houses located in Indiana?

Our houses are located across different cities and towns in Indiana. You will find safe and supportive housing in several areas, so you can choose a location that works best for you as you return to the community.

What are the rules you have to follow while living in your housing?

You are expected to follow rules that keep everyone safe and comfortable. This includes respecting others, keeping your space clean, following a curfew, and staying away from drugs and alcohol. We set these guidelines to help you and everyone else feel supported and secure.

How much does it cost to live in your housing?

The cost to live in our housing depends on the location and the kind of support you need. We keep our prices reasonable and will talk with you about what works for your situation. Financial help may be available if you need it.

Can you help with getting a job after leaving prison?

We help you find a job after leaving prison by connecting you with job leads, preparing you for interviews, and helping you build a resume. Our team supports you through every step to make it easier for you to start working and build a stable future.

Can your housing help me if I do not have family or friends to support me?

Yes, our housing is here to support you even if you do not have family or friends to help. You will find a safe place to stay and a team of people who care about your progress and well-being.

What happens if you can’t make a payment on time?

If you can’t make a payment on time, let us know as soon as possible. We will work with you to find a solution, such as setting up a payment plan or giving you extra time if needed. Our goal is to help you stay supported while you manage your situation.

Do you give refunds if you move out early?

If you move out early, refunds depend on your agreement with us and how much time is left in your stay. We review each situation carefully and explain what amount, if any, can be returned to you. Our goal is to be fair and clear about our refund policy.

Can you choose your move-in date?

Yes, you can choose your move-in date based on when housing is available and your needs. We do our best to match your preferred date and will discuss options with you to find a schedule that works. Our goal is to make your move-in as smooth as possible.

Do you require a deposit before moving in?

Yes, we usually require a deposit before you move in. The deposit helps cover any possible damages or unpaid rent. We will explain the amount and the reasons for the deposit, so you know what to expect and how it works.

Can you get your deposit back when you move out?

Yes, you can get your deposit back when you move out if you have paid your rent and there is no damage to your room. We check the space and review your account, then return your deposit as soon as possible if everything is in order.

Inquire About Housing

Contact

Phone 219-786-9331
Email info@newchapterliv.com

Hours

Mon–Fri: 9am–5pm
Sat–Sun: By Appointment
Weekends By Appointment Only
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